Welcome to Voya Bakehouse Policies
At Voya Bakehouse, we value transparency and strive to provide a smooth experience for our customers. By placing an order, you agree to the following terms. For any assistance, our team is happy to help.
Delivery Timings
Standard Delivery Window: 1:00 PM – 8:00 PM. While we aim to deliver on time, unforeseen delays due to traffic or high order volume may occur. We appreciate your understanding.
Responsibility
Once the order is delivered to your address, responsibility shifts to you. Voya Bakehouse is not liable for any damage, loss, or mishandling after delivery.
Order Changes and Cancellations
Modifications: We will try to accommodate changes, but they may not be possible if preparation has already started. Cancellations: Not accepted once payment has been processed.
Refunds and Returns
Due to the perishable nature of our products, we do not accept returns. Refunds: Issued only for eligible cases (e.g., wrong or damaged items) and processed within two weeks.
Pricing & Payment
Prices are subject to change without prior notice based on ingredient costs and seasonal availability.
Pickup Timings
Orders can be picked up between 7:00 AM – 2:00 PM. Customers must collect their orders within the selected pickup window. We cannot guarantee extended holding times.
Welcome to Voya Bakehouse Policies
Delivery Timings
Standard Delivery Window: 1:00 PM – 8:00 PM. While we aim to deliver on time, unforeseen delays due to traffic or high order volume may occur. We appreciate your understanding.
Responsibility
Once the order is delivered to your address, responsibility shifts to you. Voya Bakehouse is not liable for any damage, loss, or mishandling after delivery.
Order Changes and Cancellations
Modifications: We will try to accommodate changes, but they may not be possible if preparation has already started. Cancellations: Not accepted once payment has been processed.
Refunds and Returns
Due to the perishable nature of our products, we do not accept returns. Refunds: Issued only for eligible cases (e.g., wrong or damaged items) and processed within two weeks.
Pricing & Payment
Prices are subject to change without prior notice based on ingredient costs and seasonal availability.
Pickup Timings
Orders can be picked up between 7:00 AM – 2:00 PM. Customers must collect their orders within the selected pickup window. We cannot guarantee extended holding times.